1. THE LESSON:

Each lesson lasts 55 minutes. In the case of two or more consecutive hours, the lesson ends 10 minutes before the full hour or half-hour and takes place in all weather conditions.

Participation in courses and private lessons is only permitted upon presentation of the course ticket. If the minimum number of participants for a group course is not reached, the school reserves the right to reduce the number of lesson hours or merge students into another group.

Parents of minors must arrive at the meeting point 5 minutes before the end of the course or private lesson. If parents arrive too late, underage students will be accompanied by the ski instructor to the office of the Skischule Seiser Alm Kastelruth-Seis-Völs. For the best outcome of the lesson and the safety of the student, parents are asked to inform the school or the instructor of any physical or psychological conditions of the child.

In the event of a complete closure of the ski lifts, missed lessons will not be refunded. Courses and private lessons booked but not attended will not be refunded.

The lesson price does not include equipment or ski pass.

Please note that skiers must have valid insurance covering civil liability for damage or injury caused to third parties (pursuant to Art. 30 Legislative Decree No. 40/2021). It is also recommended to take out personal accident insurance.

Ski schools do not fall under the category of amateur sports associations indicated in Art. 90 para. 17 et seq. of Law 289/2002. Lessons for children between 5 and 18 years do not entitle parents to tax deductions under Art. 15 para. 1 of Presidential Decree No. 917/86.

The Ski School guarantees maximum confidentiality of data provided for tax purposes; such data may be used to send commercial information. If you do not wish to receive such information, please notify us.

By placing an order on the school’s online shop, the Customer declares to have read all the information provided during the purchase process and to fully accept the general and payment conditions set out below. Any right of the Customer to claim damages or compensation, as well as any contractual or non-contractual liability for direct or indirect damage to persons and/or property caused by the non-acceptance, even partial, of an order, is excluded.

2. PAYMENTS:

The purchase of private and group lessons must be made by credit card payment. The card transaction is processed through a NEXI Virtual POS service; at no time during the purchase process can the e-commerce portal system or any staff member access the Customer’s credit card number, which is provided by the Customer to the Secure Server of the Credit Institution via a protected and encrypted internet connection according to current online payment standards. Full payment is required at the time of booking. We accept payments by bank transfer and all credit cards except AMERICAN EXPRESS and PAYPAL.

3. BOOKING:

Booking is confirmed upon payment of the lesson cost and acceptance of the contractual conditions.

A request to change the booking can only be accepted by the school if availability allows and only if the request is received at least 48 hours before the booked lesson.

Requests regarding the assignment of a preferred ski instructor cannot always be accommodated.

4. WITHDRAWAL AND CANCELLATION:

Under current law, there is no right of withdrawal for online bookings. However, we allow cancellation within 24 hours of payment for the booked course/lesson with a processing fee of €40.00.

Cancellation must be formalized and sent in writing by email to: info@skischool-seiseralm.com

If a cancellation for valid reasons occurs 10 days before the start of the lessons, the amount will be refunded minus 10% transaction/processing fees, with a minimum of €40.00.

Courses and private lessons booked but not attended due to illness or accident will only be refunded upon presentation of a medical certificate issued by a local municipal or tourist doctor (minus 10% transaction/processing fees – minimum €40.00). The corresponding request must be submitted within 5 days.

Cancellation must be formalized and sent in writing by email to: info@skischool-seiseralm.com

We recommend a travel insurance policy to cover missed departures or other unforeseen events.

5. DISCLAIMER OF LIABILITY:

The Skischule Seiser Alm Kastelruth-Seis-Völs assumes no responsibility for accidents occurring before, during, or after ski lessons.

6. ONLINE OFFER:

The Skischule Seiser Alm Kastelruth-Seis-Völs assumes no responsibility for the timeliness, accuracy, completeness, or quality of the information provided. Liability claims against the Skischule Seiser Alm Kastelruth-Seis-Völs relating to material or non-material damage caused by the use or non-use of the information provided or by incorrect or incomplete information are generally excluded unless there is proven intent or gross negligence on the part of the Skischule Seiser Alm Kastelruth-Seis-Völs. All offers are non-binding and subject to change. The Skischule Seiser Alm Kastelruth-Seis-Völs expressly reserves the right to modify, supplement, delete parts of the offer or the entire offer, or suspend publication temporarily or permanently without prior notice.

7. REFERENCES AND LINKS:

In the case of direct or indirect references to external websites (“links”) outside the responsibility of the Skischule Seiser Alm Kastelruth-Seis-Völs, liability exists only if the Skischule Seiser Alm Kastelruth-Seis-Völs is aware of the content, if it is illegal, and if it would have been technically possible and reasonable to prevent its use.

The Skischule Seiser Alm Kastelruth-Seis-Völs expressly declares that at the time the links were created, the linked pages contained no recognizable illegal content. The Skischule Seiser Alm Kastelruth-Seis-Völs has no influence on the current and future design, content, or authorship of the linked pages. Therefore, it expressly distances itself from all contents of all linked pages that were changed after the link was set.

This statement applies to all links and references within the school’s own online offer as well as to external entries in guestbooks, forums, and mailing lists managed by the Skischule Seiser Alm Kastelruth-Seis-Völs.

Liability for illegal, incorrect, or incomplete content and, in particular, for damages resulting from the use or non-use of such information lies solely with the provider of the respective page, not with the party who merely refers to the publication via links.

8. COPYRIGHT AND TRADEMARKING:

The Skischule Seiser Alm Kastelruth-Seis-Völs makes every effort in all publications to respect copyright on all graphics, audio files, video clips and texts, and to make use of self-created graphics, audio files, video clips and texts, or to avail himself of non-licensed graphics, audio files, video clips and texts.

All those brand names and trademarks cited in the Skischule Seiser Alm Kastelruth-Seis-Völs Internet plattform, some of which are, on occasion, protected by third parties, are subject without restriction to applicable copyright laws and the proprietary rights of the registered owners.

The conclusion should not be drawn from their mere naming, that trademarks are not protected by third-party rights. Copyrights for those objects published and created by the author himself, remain solely with the Skischule Seiser Alm Kastelruth-Seis-Völs. Duplication or use of such graphics, audio documents, video clips and texts in other electronic or print publications, is not permitted, except with the expressed permission of the Skischule Seiser Alm Kastelruth-Seis-Völs.

9. GENERAL PROVISIONS:

The provisions of the Civil Code as well as the other relevant laws shall apply to the present business relationship, unless otherwise stipulated below.

10. PLACE OF JURISDICTION:

For any disputes arising in connection with the present legal relationship, the parties shall choose the place of jurisdiction of Bolzano.